RS strengthens its new MPC business, which is flourishing at the moment, by joining forces with strategic partners and services. Meanwhile, it also expands its Big Database for customers of 1781 Call Center to cater to its expanding Health and Beauty and Home and Lifestyle businesses. Recently, it has joined an insurance company to take its business to another level. Now, RS sees potential in courier business as it will enhance the strength of its MPC business. RS is entering agreements with Kerry and SCG Express to ensure nationwide delivery to reach over a million customers, promising fast, efficient and reliable delivery, with cash on delivery option.
Ladprao - Mrs. Pornpan Techarungchaikul, Chief Operating Officer, RS Public Company Limited, said that the company is joining forces with strategic partners to speed up its success and strengthen its MPC (multiple platform commerce) business, in order to achieve higher income and profits. Its Call Center 1781 is a platform that connects RS to its viewers and customers in a D2C (direct to customer) approach, bringing multi-faceted experiences to modern consumers who take care of their health and look for convenience for a better lifestyle.
RS sees that courier business is on the rise. The company has been successful in delivering its products to its customers quickly, efficiently and reliably, which translates to high level of satisfaction, which in turn facilitates repeat purchases. From now on, it will enhance the logistic side of its MPC business in order to prepare for its expansion. This will help propel the group’s profits to yet another all time high. Meanwhile, it will strengthen its MPC business by adding Health and Beauty and Home and Lifestyle products such as appliances, home utensils, clothes, accessories and marketing services such as insurance and others, which will be introduced soon. This step is based on the strength of its Big Database of 1781 customers. Currently, there are more than a million, and the number is expected to reach 1.5 million by the end of the year. Additionally, the company is experienced in analysis, which will ensure that its products, services and marketing campaigns will respond to consumer’s needs.
In order to strengthen the logistic side of its MPC business, it has partnered with two big companies Kerry and SCG Express to ensure efficient delivery nationwide. Customers can be sure of fast and efficient delivery services, with additional cash on delivery option. Many consumers today prefer to pay when the product is delivered. This option suits modern consumers who look for speed, convenience, and reliability. This move not only improves its logistic side, but also ensures growth of its MPC business.
The reason why RS picks these two companies is their professionality. Kerry Express (Thailand) Limited is the operator of Kerry Express which offers delivery to 99.9% of areas in Thailand, and 97% of the parcels are delivered at the first attempt. Meanwhile, SCG Yamato Express Limited, the operator of SCG Express, is fast, efficiant and punctual. Yamato
The company currently operates in 23 countries around the world. Yamato is Japan’s number one company providing express home delivery services, which currently operates in 23 countries around the world.
